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WE ARE OPEN TODAY
8AM - 6PM
WE ARE OPEN TODAY
8AM - 6PM

Information

Getting Here

Our Address
WEST ORCHARDS SHOPPING CENTRE
RING ROAD J9.
SMITHFORD WAY
COVENTRY
CV1 1QX
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By Bus
West Orchards is one minute from the Burgess and Corporation Street drop off points. And three minute walk from the town’s main bus station, situated at Pool Meadow, from there you can connect with both local services and National Express connections to all over the UK.
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By Car
Don’t rely on your satnav! Aim for the Ring Road and the Centre is signposted from Junction 9. Please click here for information about our new route to West Orchards Shopping Centre. PAY FOR YOUR PARKING FOLLOW THIS LINK.
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By Train
The Centre is a short walk from the train station; turn left out the station and follow signs for City Centre, which will bring you to Hertford Street, head for Broadgate, where you can enter the Centre via the ramp or escalators from the Upper Precinct or bear left at Primark turn left onto Ironmonger Row where West Orchards will be situated. Alternatively you can catch a taxi, or hop on ·The 8, 8A, 9 & 9A to Corporation Street ·The 11, 11X & 12 to Little Park Street

Trainline

West Orchards Shopping Centre is a short walk from the train station. Use Trainline to plan your rail journey and get live train running times, accessibility, and facility info.

Plan you journey with Trainline.


Parking

PAY FOR YOUR PARKING FOLLOW THIS LINK.

West Orchards Car Park

West Orchards has a three-level multi-storey car park with 563 spaces, including disabled and Parent & Toddler bays on each level. Wider bays for larger vehicles are available on Level 5.

Opening Times

Monday to Saturday: 8:00am–6:30pm
Last vehicle entry: 6:00pm

Sunday: 10:30am–5:00pm
Last vehicle entry: 4:30pm

Bank Holiday Mondays: 10:00am–5:00pm

The car park is fully closed on Christmas Day, New Year’s Day and Easter Sunday.

ANPR and Cashless Payments

Our car park now operates using Automatic Number Plate Recognition (ANPR) and is completely cashless.

There is no need to collect a ticket when entering. Before leaving:

  1. Enter your vehicle registration number at one of the payment machines.
  2. Pay the parking fee by debit or credit card, or with a contactless payment device.

Payment machines are located in the blue corner of each car park level.

Alternatively, you can pay online by following PAY FOR YOUR PARKING FOLLOW THIS LINK.

Please check that you have entered your registration number correctly before making payment.

Evening Pedestrian Access

If you are staying at the Premier Inn Coventry City Centre (Belgrade Plaza) or the Coventry Telegraph Hotel, or visiting the Belgrade Theatre, Star Pins or nearby restaurants, you can use West Orchards car park.

Monday to Saturday

  • 8:00am–6:00pm: Access through West Orchards Shopping Centre
  • After 6:00pm: Access through the Star Pins entrance on Smithford Way, available until 10:00pm

Sunday

  • 10:00am–5:00pm: Access through West Orchards Shopping Centre
  • After 5:00pm: Access through the Star Pins entrance on Smithford Way, available until 8:00pm

Outside these access times, the car park is locked, so please plan your visit accordingly. If the entrance appears locked during the stated access hours, press the buzzer and a member of the team will assist you.

Accessibility

When accessing the car park through Star Pins, a lift is available from the ground floor to Level 2. Access from Level 2 to the car park is by stairs only.

If you require assistance, please speak to a member of the team.

Please note that parking discounts are not available to disabled customers, as this is a Coventry City Council-owned car park.

Motorcycles are not permitted in the car park.

Need Help?

Please call 024 7623 4517 during the stated access hours.