Social media house rules


Sharing is caring, that’s why we love our social media pages. We want you to enjoy them and get engaged. Our Facebook and Twitter pages are the best place to stay up to date with key information, offers and trends from West Orchards Shopping Centre.

Our team encourage you to get involved, share your opinions with us and our followers and enjoy reading all your comments. Feel free to contact us through social media and we promise we’ll try our best to get back to you within 24 hours. Our pages are monitored during normal office hours; however, at the weekends our social media boffins are away from their desks so they may not receive your message until Monday morning. That said, they are a pretty committed team and may well be monitoring in their spare time, if you are lucky enough to receive a weekend response then you should feel pretty special.

When you are in our centre, if you see something funny or cute or have a video to share with us, let us know, we’d love to pass it on and it makes our boffins feel that little bit more loved … and who doesn’t want to feel loved?

But … please be aware of these rules;

  1. Abusive behaviour, bullying, racism, sexist comments, swearing and any other generally mean behaviour will not be tolerated.
  2. Posting your own, unapproved marketing or promotional material or links to unapproved websites, is not considered good behaviour.
  3. We don’t like liars either, be honest with yourself and others, don’t steal their property and don’t mislead.
  4. Spam … those horrible, repeated messages which often contain viruses are not welcome here. On the other hand, if you want to send us some meat that is conveniently packed in a tin, we’d love to receive it. You can find our address on the website.

If you can avoid breaking these four little rules then we look forward to a long and happy relationship. Should you anger our boffins by breaking any of the above we reserve the right to ban you from our social media pages, although we really hope we never have to do so.

Thank you so much for reading through these codes of conduct and we look forward to welcoming you into our community.

West Orchards Shopping Centre.

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